Job Description

• Direct contact with clients by phone
• Credit control via email where appropriate
• Issuing chasing/warning letters according to strict deadlines
• Escalation of non-payers for legal action & follow up on developments.
• Production and mailing of statements
• Maintenance of up to date detailed credit control notes
• Responsible for collection of payments via BACS, Cheque and recurring credit card payments
• Encouraging clients to settle outstanding invoices by Direct Debit.
• Develop strong relationships with customers to improve credit control efficiency
• Liaison with other team members to update on progress/contribute to preparation of debt position to rest of business.
• Liaison with Account Management and other internal functions to resolve problem accounts.

Salary & Benefits

• Dependant on experience
• 20 days annual leave
• Modern Offices
• Vibrant office
• Plus much more

The salary range/rates of pay is dependent upon your experience, qualifications or training

Required Knowledge, Skills, and Abilities

Previous experience of credit control essential. Approachable; strong team player. Self-starter. Proven credit experience. Ability to deal with a challenging sales ledger profile with successful outcomes. Experience of Sage finance packages would be an advantage, though not essential. Excellent telephone manner - firm but professional. Good, accurate written skills/manner. Excellent attention to detail. Enthusiastic, keen to be involved. Excellent communicator. Organised.