Job Description

This role oversees and creates the design of new and improved Digital Customer Experiences which support our Digital Roadmap and the delivery of the Society's Digital Strategy. You will be responsible for setting the vision and direction of user experience projects, communicating clear goals and ensuring delivery is carried out in accordance with the specification and experience Principles.

This is an exciting opportunity to be part of a talented team where you really have the power to make a difference. You'll have the opportunity to fully utilize your existing skills, learn new ones and develop your career.

Why is Leeds Building Society a great place to work?

We're a mutual not a bank, which means we're owned by our members and are run exclusively in their best interests. In fact, our business is built on the idea of people helping people, whether that's saving for the future or buying their own home.

Required Knowledge, Skills, and Abilities

We are looking for a Senior Experience Designer with design, user experience methodology and tools knowledge. Key to the role is the ability to translate business objectives into design solutions that communicate effectively and engagingly with customers. You'll be comfortable working in a cross-functional, multi-discipline environment, with effective influencing, communication and mentoring skills. Previous experience should also include: User research. Requirements gathering. Collaborative workshops. Experience design techniques.