Job Description

Revenue Accounting & Reporting:

• Prepare and distribute the monthly and weekly revenue collection figures against agreed % recovery targets for the operating properties of the business.
• Prepare the monthly, quarterly and annual revenue figures (both P&L and balance sheet) for the operating properties of the business (presently seven). Including providing commercial analysis of variations from budget and reconciliations to nomination agreements various University partners.
• Input to key management information, through the weekly revenue KPI figures, including rent collection KPIs, occupancy KPIs, and average weekly rent KPIs.
• Supervision of the rent account bank reconciliation processes.
• Providing the Customer Accounts Team with weekly updated tenant late payment chase lists.
• Responding to ad hoc revenue finance queries from the broader business - 'business partnering’.
• Posting of all block bookings and commercial income invoices.
• Posting of all income journals for the residential income and working closely with the Property Manager and external managing agents to ensure timely and accurate information is recorded.
• Manage the process to ensure timely payment of Council Tax for the estate, carry out due reconciliation and recharge to the tenants.
• Lead the process to provide revenue figures for the annual budgeting cycle, including any mid-year reforecasts.
• Take accountability and support Revenue Finance Manager to develop and adapt Customer Accounts Processes to successfully deliver against targets in debt and revenue reconciliation.

Process Management:

• Support Revenue Finance Manager to oversee the tenant card refund and card chargeback processes.
• Oversight and management of the monthly tenant rent card payment collection cycle.
• Supervision of the rent account bank transaction upload and rent account bank reconciliation processes, plus the weekly tenant bank payment refund cycle.
• Supervise and monitor weekly data hygiene processes including remedying data hygiene issues identified in the booking and billing system.Support Revenue Finance Manager to review tenant recharge process upon checkout.
• Support Revenue Finance Manager to promote best practice across the portfolio and ensure that operational processes are compliant with company policies.
• Manage the gym membership invoicing process.

Customer Account Maintenance:

• Train and supervise the Customer Accounts Supervisors (CAS) to perform data hygiene tasks such as releasing Early Leavers, reviewing tenants with more than one booking, unallocated transactions.
• Support Customer Accounts Supervisors to be able to respond to complex queries regarding amendments to accounts.

Required Knowledge, Skills, and Abilities

ACA/CIMA/ACCA part qualified accountant Worked in industry; financial reporting / management accounts experience Strong written and oral communication skills Strong Excel skills Operational business experience Financial systems experience