Job Description

Our client are looking for a Customer service advisor to support their busy helpdesk team. Full training will be provided however, this is within a fast paced environment and you will need to have strong communication skills.

Duties for a Customer Administrator will include:

• Ensuring all customer contact details are up to date
• Dealing with any incoming calls
• Trouble shooting and problem solving
• Ensuring all customer records and status’ are accurately recorded
• Processing invoices
• Raising purchase orders
• Answering queries via email and telephone
• Updating the in-house system accurately
• Any ad-hoc duties to support the team

The Offer:

• Temporary On-going
• Office based environment, with on-site parking
• The office has an onsite café and gym
• Immediate start for the successful candidate
• Circa £18K

Required Knowledge, Skills, and Abilities

We’re looking for someone who’s confident on the phone Someone who can use their own initiative and who’s a good communicator Someone who can manage their own time well and priorities tasks. Someone who’s a quick learner, in order to pick up the processes they have in place.