Job Description

You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course, you’ll serve customers, but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you do, our customers will notice and love us all the more for it.

Day-to-day

Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.

Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are.

Asking questions and building relationships. Making sure our customers leave the store with everything that they need for the job.

Building a fun working environment. Maintaining our great product availability and high store standards, while making sure that your branch is somewhere everyone loves coming to work.

Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.

A love of team work. Be happy to muck in and get your hands dirty.

A positive attitude. Make sure that our customers have a great experience while in our branch.

Reliability. Be there when we need you, be flexible and fun to be around.

Yourself. Bring your whole self to work and let your true personality shine through.

Joining our team means joining a business built around people: our customers and our colleagues. You’ll find every opportunity to be yourself and to bring your personality and potential to work. Wherever you join us, you’ll also find some of the most secure opportunities in retail and so many more opportunities to take your career in retail wherever you want – up the ladder or across the business. And because we want to do our best for you, you’ll be supported all the way with training, development and benefits that are some of the best in retail.

Required Knowledge, Skills, and Abilities