Job Description

A place where you can meet friends, socialize, and enjoy the sport with a warm tea or coffee in hand.

If you can help us maintain this atmosphere, we’ll reward you plenty. You’ll enjoy continuous training, great benefits as well as opportunities to progress.

• Motivating a team of Customer Service Assistants

• Coaching your team and developing their potential

• Making sure the shop always looks the part (e.g. visual displays)

• Getting to know your customers to champion safer gambling at all times

• Taking care of opening and closing in our shops

• Making sure your shop hits its targets

This isn’t a hide-behind-your-desk type of role. You’ll be out there on the shop floor, engaging with our customers to ensure we’re delivering the best experience.

Required Knowledge, Skills, and Abilities