Job Description

Why would you want to work here?

• A chance to grow. You’ll get an education in a wide range of responsibilities.
• Great team spirit. Everyone in the company is passionate about what they do, and the enthusiasm is infectious.
• A mature and warm audience. Most calls are with people who have sent a box and are awaiting our offer following the appraisal.
• A company you want to talk about. With a score of 4.6/5 on Trustpilot, you can take pride in helping grow a service loved by thousands.

What will you be trained on?

• Outbound calls to customers that have sent a box, informing them of, and discussing the appraisal price for the box.
• Providing a friendly and personal service to customers regardless of the value of their box.
• Objection handling, alleviating any customer concerns and queries.
• Product knowledge: learn more about the types of vintage items we buy.
• Working to meet a target rate of calls, and successful outcomes

What are the contract details and benefits?

The salary for this full-time role will be £18,000 to £21,000 dependent on experience.

Over a 5-day work week, you will work 37.5 paid hours.

There may at times be opportunities for overtime.

The probation period is 3 months.

Further benefits to the position include:

• Free lunch, tea, and coffee every day.
• Gym opposite the office.
• 5-minute walk from Leeds City Centre.
• Free parking at the office.

Required Knowledge, Skills, and Abilities