Job Description

• Assist with supporting Workshop processing of job cards from the start through to completion

• Communicate with customers on work carried out and work required, experience in building estimates would be an advantage

• Ensure VOSA compliance is maintained with specific customer documentation

• To advise customers and colleagues on service and / or repair requirements

• Prepare and present invoices in a consistent and professional layout

• Assist in maintaining your work station and reception area ensuring a clean desk policy is kept at all times

• To process all job cards / invoices in a timely manner ensuring work in progress is kept to a minimum

• To correct and re-submit any invoice corrections as quickly as possible

• To maintain a good filing / control system to aid any future audit process

• Assistance with any other task as directed

Schedule:

• 8 hour shift

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Previous experience within a commercial service environment, LCV or HGV, would be advantageous but is not essential. Good working knowledge of Microsoft Office applications. Presentable and experience of working in a customer service environment. Previous experience of working in a fast paced service department would be an advantage but not essential. Ability to work on own initiative. Focused on customer service.