Job Description

• Motivating and coaching sales staff to ensure business sales targets are achieved.
• Managing team members KPI's & targets
• Supporting senior management to increase sales through training and coaching of the sales team.
• Implementing strategy fed down from senior management
• Support sales incentives to improve sales and cross sell opportunities.
• Give feedback on call structure and closing skills to ensure quality is maintained.
• Develop action plans to increase performance and productivity of under-performing team members.
• Continually look for ways to increase sales and improve efficiency.
• Dealing with customer complaints
• Identify missed opportunities
• Recruitment
• 1-1s & appraisals

So what else do you get if you come work with us? The list is endless but here’s to mention just a few:
 

• A basic salary of £25,000 with OTE of £35,000

• We want to make sure you look after yourself, so a healthcare cash plan is in place to give you money back on all the basic including the opticians, dentist, physio, health screening, and much more.
• No city Centre parking problems as all our sites we have free parking, which means you have no additional costs or parking issues.
• We all love a holiday so we make sure you’ve got your holidays with an incremental entitlement starting at 20 days, increasing to 25 days the longer than you’re here, and don’t forget you’ve got the bank holidays too.
• No-one likes to work on their birthday, so after one years’ service we also make sure you get this day off too so you can go out and celebrate!
• Not happy with all that holiday, we also give you the option to buy 5 additional days holiday after probation so you can really get that work life balance.
• If you show up to work and give us that commitment we want to make sure we reward you so will give you an additional days holiday per year for 100% attendance.
• I can’t imagine you wouldn’t want to buy something that we sell, so you will be able to take advantage of our amazing range of products with our staff discount scheme.
• And of course, we’ve got all the usual bits and pieces including a company pension scheme, company sick pay after 2 years’ service, all other benefits to help ease your responsibilities.

Required Knowledge, Skills, and Abilities

Previous experience working within a fast paced call centre environment. Proven track record of team leading/management. Strong sales experience, with proven experience of meeting and exceeding sales targets set. Ability to take ownership within the role, with the desire to succeed. Professional approach when advising and dealing with customers to ensure their needs are met. Quick, keen and willing to learn, to ensure you are up to date with current and future products and changes in technology. A positive attitude, be driven and be resilient within a sales environment. Relevant sales knowledge on the product range sold by Buy It Direct.