Job Description

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

Provide excellent customer service at all times to help each customer celebrate their life’s moments
Process all sales politely, efficiently and accurately whilst up-selling on till products
Price and merchandise stock and products correctly
To work with the team unloading and unpacking the deliveries
To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

What’s in it for you?

• 15% staff discount
• Mycardfactory – discounts on everything from holidays to shopping, to mobile phone contracts
• At least 28 day’s holiday, including bank holidays
• Employee Assistant Programme
• Workplace Pension
• Card Factory Foundation (our charity)
• Loyalty awards (length of service awards)
• Excellent development opportunities via our internal Acardemy programme

Working hours & shift patterns which suit both you and the store

• Please note due to insurance purposes candidates have to be over the age of 16 to work at Card Factory.

Required Knowledge, Skills, and Abilities