Job Description

Key Tasks (not an exhaustive list)

• Carrying out data input
• Setting up new client files
• General adhoc administration duties
• Covering a busy switchboard by directing the calls through to the correct person / department after gaining as much information from the caller.
• Taking full details of new enquiries through asking a series of questions.
• Processing internal and external post carefully to ensure Data Protection is adhered to
• Covering reception to be the face of the company
• Making sure client’s and visitors sign in for Health and Safety
• Offering them a drink to make their visit to the office as comfortable as possible
• Plus any additional duties and responsibilities that may reasonably be expected in accordance with the role.

Training

• The qualification that will be gained is Customer Service Practitioner Level 2.
• You will not be required to attend college; however, you may be asked to sit some exams in IT, Math’s and English depending on your GCSE results, the apprenticeship provider will discuss this with you.

Working Hours

Monday to Friday – 09:00 to 17:00

Salary

£4.15 per hour

Benefits:

• On-site parking

Schedule:

• Monday to Friday
• No weekends

Location:

• Leeds LS8 (Preferred)

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Good communication skills and literacy skills. Good organizational skills. Good timekeeping. Accurate keyboard skills. Confident telephone manner. Self-motivated to learn. Flexible attitude to work.