Job Description

We are proud to be working with a leading, hugely successful and forward-thinking business in Bradford. They are looking to recruit a full time Customer Service Advisers for their modern, open planned Head Office in Bradford. This role will be training at Head Office initially and will then be a home based role, successful candidates must live within the local area.

This is a really exciting time to join this organization as they are expanding and offer excellent progression and development opportunities for the future. Customer Service Advisers handle incoming queries and issues from customers, whilst building strong relationships and rapport to ensure a high level of service.

This role is extremely varied as once trained, advisers liaise with customers via telephone and email. This is a fast paced, busy environment so organizational skills and the ability to multi task is essential.

Hours 37.5 each week

Working 5 out of 7 days between the hours of 8am-8pm (8am - 4pm/9am - 5pm/ 12pm - 8pm). Training is two weeks at Head Office in Bradford 5pm - 10pm Monday to Friday after which the role is working from home.

Salary: £8.72 per hour rising to £9.68 after 12 weeks

Experience:

• call center: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Education:

• A-Level or equivalent (Preferred)

Work remotely:

• Yes, always

Required Knowledge, Skills, and Abilities

Successful candidates will have experience in a customer service focused role, either face to face or telephone based and have a passion for providing high levels of service. In addition, you will have, strong IT skills, a positive attitude, a warm and friendly demeanor and have a flexible, adaptive approach to your work. We are looking for people who can demonstrate a consistent and friendly approach to customers whilst promoting a professional company image.