Job Description

Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers, have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific claim requirements, transfer the call to the right contact if you cannot progress with the customer enquiry, provide full customer support, update all customer records accurately. Advise customer with the next stage process and update any compliant administration.

Full training will be given and you have the opportunity to observe the other team members with questions and answers of the service, to understand your customer requests and have the confidence to provide the right solution for customers.
A brilliant opportunity for someone that loves customer service, building relationships and can problem solve.

Starting salary is £18,000 - £21,000 great working hours between 08.00 – 19.00 – 37.5 hours, great holiday allowance, free parking, pension, health insurance & other great benefits to discuss.

Required Knowledge, Skills, and Abilities