Job Description

The main purpose of the role is to assist our customers at the counter and over the phone with any customer service and auction sales inquiries.

What responsibilities will you have?

• Helping customers with any queries, face to face or via email or phone
• Handing over vehicles that customers have purchased on the auction
• Using the computer and our different systems on a daily basis
• Carrying out General Admin duties
• Checking and taking payments
• Answering calls quickly and efficiently.

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Preferred)

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Previous customer services experience. Ability to work in a competent and efficient manner. Work well on your own or as part of a busy team. Strong communication skills. You will need to be able to work under pressure in a fast paced environment and multi task methodically. Effective communication skills with all stakeholders and our diverse customer base. You will be computer literate and be able to adapt to using our bespoke software. Applicants must have a full UK driving license.