Job Description

Our Administrators are responsible ensuring that the depots administration supports an excellent customer service and sales standard. They are able to priorities their own workloads, have excellent communication skills and are highly organized.

• Ensure that all Depot administration is processed and completed accurately, efficiently and in the timescale required to support the team.
• Deal with both telephone and face to face enquiries from customers in a courteous, professional and knowledgeable way.
• Liaise with the Credit Control department in response to customer account queries and applications.
• Other duties will include invoicing customers, stock reconciliation, and filing, mailing promotional material, reconciling petty cash, data entry and reporting.
• Contact the depot account base to generate new business via telephone
• Working alongside a sales representative to service new and existing customers
• Aid the management of stock during busy periods

In return for your hard work and commitment you will be rewarded with some great benefits, which include:

• Competitive salary
• Monthly depot performance bonus
• Matched contribution pension scheme
• Team incentives and outings
• 24 days holiday, rising to 26 days after 5 years
• Staff discount on Howdens products
• Share awards and prize draws

Required Knowledge, Skills, and Abilities

Planning and organizing skills. Experience in meeting task deadlines. Ability to multi-task and priorities workload. Able to use your own initiative. Able to communicate effectively with customers and colleagues. A desire for continuous personal and professional development.