Job Description

The successful applicants will have comparable experience gained within a fast paced high street retailer, and will combine an outgoing personality with a genuine love of the Company.

• Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc.)
• Maintain maximum stock availability through effective use of replenishment
• Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.

Key areas of responsibility will be to assist the management team in the following areas:

• Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
• Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
• Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
• Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
• Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management

Additional pay:

• Bonus scheme

Benefits:

• Employee discount
• Store discounts

Schedule:

• Day shift

Experience:

• customer service: 1 year (Preferred)

Work remotely:

• No

Required Knowledge, Skills, and Abilities

A proven track record of driving sales The ability to work well within a team Demonstrate high levels of motivation, ambition and drive Demonstrate initiative, decisiveness and effective problem solving skills The ability to multitask and meet deadlines