Job Description

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Administrator and you’ll be a big part of this.

Duties

You’ll create a brilliant experience for every customer who comes through the doors of your store. And there’ll be two ways you do this. The first will be behind the scenes – processing orders, managing stock, and working with teams across the store to sort out customer queries. The second will be far more face-to-face – getting out there on the shop floor to meet, advice and inspire all kinds of customers. Either way, you’ll make sure our customer experience is the best it can be.

Benefits:

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more

Required Knowledge, Skills, and Abilities

A brilliant organizer, problem solver and communicator, you’ll feel right at home with us. You’re great at working with numbers and spreadsheets, and even better at working with people. You know how to multitask when things get busy, and you never lose your attention to detail. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.