Job Description

The majority of the day will be spent on our busy shop floors, greeting and styling our customers. You support the fitting room service and cash desks with transactions and wrapping, as well as helping to select the perfect gift for everyone buying gifts during the festive season.

There will also be an opportunity to gain some experience in visual merchandising and general store operations.

You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring our stores are looking fabulous at all times.

You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it.

• Our stores are busy and the majority of your time will be spent on your feet. Your day will be varied, fast-paced and most importantly, fun!
• You will style our customers in our latest collections, sharing your passion and product knowledge and providing them with an exceptional brand experience at all times
• You will support our cash desks with processing transactions and gift wrapping
• You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
• Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilizing our digital tools to support a positive customer journey
• You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
• You will greet our customers into our store and tailor your approach to support the purpose of their visit
• Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times

Required Knowledge, Skills, and Abilities

Charismatic and attentive; you'll constantly interact with customers from all over the world to provide an exceptional customer experience. Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike. Can do attitude and lots of energy - there's a lot of time spent on your feet on our busy shop floors. Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure. Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools. Digitally engaged; you'll be actively aware of brand campaigns, look books and new product launches and a passionate advocate of our Google platform. Immacul