United Kingdom - West Yorkshire - Kirklees, Huddersfield - HD4
2 years ago
£ 23000 Per year
Service Advisor
Full Time
Job Description
As a Sales Advisor, you will be the company ambassador, representing this exciting developer. We are looking for a Sales Advisor who is adaptable, energetic, organized and with a big passion for customers.
Being responsible for all site sales and customer experiences duties will include;
Follow up leads with a view to making appointments for customers to view show homes and/or stock plots and making the most effective use of sales tools on site Managing appointments and meeting potential clients
Managing and taking control of the sales process
Meeting & greeting potential clients
Presenting the homes and successfully negotiating/tracking sales
Providing an excellent customer experience that exceeds expectations
Reporting on sales against targets
Dealing with estate agents, mortgage advisors, and solicitors
Maintain weekly contact with existing customers on all aspects of the process.
To be actively involved with all parties to achieve legal completion
Receive complaints/issues/concerns from customers and ensure that appropriate action is taken to address them.
Handling telephone enquiries from customers and looking to secure visit appointments
Be aware of CML inspection and completion dates
Liaise with the Sales Manager and Site Managers to understand targets and build progress
Maintain show home/arena presentation, Cleanliness.
Work within and adhering to all company COVID directions and Government guidelines
Required Knowledge, Skills, and Abilities
You will have previous experience in New Home Sales and comfortable working in a fast-paced environment which requires high levels of organization and motivation. You will have an understanding of all schemes available and current legislation.