Job Description

Our store in York are looking for a minimum 20 hours per week Customer Service Host. The hours will be spread across the week but will include at least one evening and one weekend shift.

Want to know more?

Our Customer Service Hosts are the friendly, welcoming faces at the forefront of our stores, directly selling and advising on a wide range of company products.

Customer Service Hosts develop a relationship with every customer they meet, exploring their reason for visiting company and evaluating how they’re finding their experience with us.

From bedding to kitchen electrical and more… if a customer can’t find what they’re looking for on our shelves, you’ll be the individual there to go that one step further, utilizing your product knowledge and our successful iPad systems.

All we ask is that you’re a sociable and personable individual, confident in approaching and respectively dealing with a variety of people.

What’s in it for you?

• A competitive hourly pay rate which is increased once your probation is passed
• Training and ongoing support and coaching
• 28 days’ holiday
• Birthday and Moving ‘Home’ days off
• Contribution to pension scheme
• 15% discount on all Dunelm products, in-store and online
• Genuine career opportunities
• Sharesave option

Required Knowledge, Skills, and Abilities

You’ll be ordering products for our customers on www.dunelm.com so you must be someone confident in using technology whilst maintaining a friendly conversation. Motivated by an energetic and sometimes challenging environment, you’ll flourish in contributing to team targets and revel in the success of yourself and your colleagues.