Job Description

Role Description:

Perform financial processing activities according to SLA’s, team and individual targets. Consistently deliver high levels of customer service. Participate in continuous improvements initiatives and proactively seek improvements. Work as part of a team, supporting other team members to achieve team and individual goals. Provide support and cover for all the activities that take place on the section.

Role Requirements:

• Develop and maintain own knowledge of UK Finance Processing Team services in order to achieve desired levels of performance. To act as an effective team player, supporting each other by sharing own knowledge and experience.
• Handling and processing of post received internally and through email
• Scanning of invoices into third party software
• Processing expenses, partner finance and supplier payment runs
• Administering queries
• Resolution of outstanding items on Bank Reconciliations
• Resolving Finance queries raised through EYHelp
• Drive continuous improvement initiatives and proactively seek improvements
• Ensure that the team meets the agreed SLA’s
• Manage the Amex process ensuring that the agreed rules are adhered too

Essential Skills:

Experience - Minimum of 2 years’ experience in a similar supporting role

Professional qualifications - None required

Experience of SAP, particularly with regards to processing payments

Competencies

Good Knowledge of Excel – must be able to manipulate spreadsheet including sort, sum, subtotalling, running macro’s and creating pivot tables. Must be confident in the use of Excel and be willing to look at ways of using Excel to improve existing manual processes.

Flexible and committed – willing to learn new tasks so as the team evolves everyone on the team is trained to provide cover for these tasks/

Works well under pressure – needs to be able to cope with pressure as this is a diverse team covering a number of different processes and a number of different deadlines. Must be able to prioritise own workload

Team oriented – work as part of a team to ensure that the team reaches its deadlines, even when this may have an impact on your own workload

Organised and meticulous approach – required as there are a number of payment runs that take place on the team paying out millions of pounds

Acts with integrity and trustworthy – due to handling/dealing with confidential cardholder issues re Amex cards

Benefits:

• Work from home opportunities

 

Required Knowledge, Skills, and Abilities

Experience - Minimum of 2 years’ experience in a similar supporting role Professional qualifications - None required Experience of SAP, particularly with regards to processing payments Competencies