Job Description

This role will include learning about all aspects of Coding and how each code relates to a service / medication provided to patients.

Responsibilities include:

• Identify relevant clinical information contained in patient correspondence
• Code the appropriate clinical information accurately on the patient record and follow up any actions contained within the correspondence according to practice protocols
• Forward necessary correspondence to the usual GP, or other person who is most appropriate to receive the information
• Cross check medication and doses. Check it tallies with repeat medication list and send GP clear message that medication needs to be checked and altered
• Ensure that all QOF related data is captured
• Ensure any safeguarding related data is captured
• Undertake a supervised training period demonstrating the ability to acquire sufficient knowledge and expertise to ensure that clinical information is accurately and efficiently abstracted from patient case notes and relevant documents
• Contribute to the auditing and constructive feedback process
• Raise any coding queries with the practice manager and clinicians to ensure quality and consistency of coded information
• Dealing with queries relating to coding within scope of competence

Schedule:

• Monday to Friday

Work remotely:

• No

COVID-19 Precaution(s):

• Social distancing guidelines in place

Required Knowledge, Skills, and Abilities

Excellent communication skills. A passion to deliver great customer service experience. Excellent planning and organizational skills. Confidence to talk on the telephone. Listening skills. Enthusiasm. Attention to detail. Good people skills. Outgoing, bubbly, confident and comfortable making calls. Keen to learn. Good time management.