United Kingdom - West Yorkshire - Leeds, Wetherby -
2 years ago
£ 10.00 Per hour
Customer Service
Temporary
Job Description
You will be working within a team as the hub of knowledge for an important nationwide public in-formation campaign.
Responsibilities for the role include:
Providing tailored information and advice to target audiences on a nationwide public campaign
Delivering key messages and background information in an engaging and enthusiastic way
Answering questions or addressing concerns raised by the target audience/members of the public
Being a source of information and advice and directing people to where more information is available online
Capturing data from engagements undertaken on the tablets/laptops provided
Daily beginning and end-of-day reporting
You will be required to work on a Saturday and Sunday weekly from 2pm to 10pm. Extra shifts and hours may be available once fully trained. The Pay Rate for the role is £10p/hr and will last for approximately 5 months.
Required Knowledge, Skills, and Abilities
Proactive and engaging attitude. Able to articulate complex key messaging in clear, simple terms. 2 years’ work experience essential and further experience in a consumer-facing role is desired. Good availability and able to commit to 4/5 days per week minimum for the ongoing campaign, including Christmas and New Year. Ability to drive with access to a vehicle is highly desirable. Strong communication skills. Romanian or Polish speakers will be desirable.