Job Description

You will become a core member of the sales & customer service team providing call and administrative support for customers, whilst learning a vast knowledge of the industry along the way.

• This role includes providing call and administrative support to customers based around the UK.
• You will be the first point of contact for new and existing customers, where your daily duties will be:
• Processing Customer Orders via email and telephone;
• Checking Stock availability, delivery dates and advising customers of any back order dates;
• Respond to all incoming requests and taking ownership of customer enquiries, ensuring these are resolved in a timely manner;

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Administration: 1 year (Preferred)

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Experience working in a customer service role or office environment; Strong communication skills, both verbal and written; A friendly, professional telephone manner and attitude; A high focus and passion to provide the highest level of service to our customers; Moderate IT skills with experience using Microsoft packages; The ability to work well both individually and as part of a team; A ‘can do’ attitude with an interest to learn.