Job Description

This is not customer facing so you if you have a great telephone manner, love being passionate about what you do and want to feel heard within a business, you shouldn't miss this opportunity!

You'll be based in a fantastic city Centre location within a business that cares about your input on products and understand that you are the voice of the company.

You will be organized, thorough, efficient and confident along with having warm and friendly personality.

This opportunity is ideal for those who have previously worked in a similar position or an office administrator who wants to work within an exciting, growing business that will invest in you as they grow.

Brief Overview of Responsibilities:

• Handling all incoming phone and email correspondence efficiently and effectively.
• Creating a personal experience for each customer so they feel respected.
• Troubleshoot any customer issues regarding orders.
• Updating the customer at each stage of the process.

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3 days, please note that your application has not been successful on this occasion.

Required Knowledge, Skills, and Abilities