Job Description

People Responsibilities

Support management in providing optimal solutions to customer requirements to resolve end user issues.
Understand operational priorities of the HoE, develop and maintain close working and effective relationships with local DIO and end users to pro-actively support estate activities and provide professional and technical advice as required.
Support end users in the development of new work requirements and the provision of formal Additional Works project submissions.
Assist in the resolution of complaints in a timely and satisfactory manner.
Liaise with the local Amey Operations team to ensure site knowledge and on-going maintenance requirements are fully incorporated in the planning and delivery of Additional Works.
Provide sufficient and timely supervision, assessment and coaching to ensure teams are performing to agreed service levels, ensuring effectiveness and the timely delivery of Additional Works.

Commercial Responsibilities

Comply with the agreed system of reporting of the physical and financial progress of Additional Works, including planned milestone payments.
Manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money.
Work with all stakeholders to support the management and mitigation of contract risk.
Contribute to the production of IEMPS, ESTS, FASP and ESR across the establishments within area of responsibility.
Ensure Additional Works are delivered efficiently and economically in order to promote a profitable business for Amey.

Demonstrable experience of supervising staff in Project Management including:

• Leading an operational team to achieve KPIs
• Stakeholder management
• Management of costs
• Planning, directing and controlling activities
• Management of Safe Systems of Work

Experience of supervising site operations, including:

• Planning, directing and controlling activities
• Agreeing scope and priorities of work
• Proactive performance management
• Ability to solve problems and make decisions

• Significant experience in Construction, Property Maintenance or related field including:
• Experience of operating in an MOD environment
• Good working knowledge of CDM regulations
• Experience of the Asbestos at Work Act, DDA, energy performance, Sustainability etc.
• NEC3 contract requirements
• Familiarity with geography and establishments within area of responsibility

Required Knowledge, Skills, and Abilities

HND level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience Management level qualification in H&S and Environment (e.g. SMSTS) Continuing Professional Development Developed IT skills (e.g. Excel, Word etc.) Associate Member of a relevant professional body (e.g. APM) Accredited training qualification in Asbestos Responsible Person, Legionella Responsible Person, Authorised Person Training Familiarisation with WorkManager applications