Job Description

Main Duties and Responsibilities

1.    Manage the company’ attendance and clocking system (Bodet) in its entirety and ensure its application is effectively operated throughout all units.
2.    Provide support to handle and resolve general enquiries on an ongoing basis
3.    Provide other administrative assistance and contribute to the smooth and efficient running of the business by ensuring all administrative duties are carried out effectively including incoming and outgoing mail, general typing, filing, photocopying, faxing, scanning, collating information and undertake administrative functions as identified Undertaking administrative support functions as determined by the line manager as required and as may be reasonably expected. 
HR Support: 

-    Provide day to day support and advice to employees on HR related policies and processes, being a key point of contact in the HR Team.
-    Ensure HR documentation such as employee handbook are continuously updated.
-    To keep an up to date centralized record of HR documentation (Probation letters, contract, offer letters, personnel file documents etc..).
-    To provide general administrative support to the HR lead including filing, taking messages and responding to telephone calls, type standard letters as required.

Recruitment:

-    Assist with the recruitment process, including posting jobs internally and externally according to the company’s recruitment needs and monitoring responses, liaising with managers to arrange interviews and provide candidate feedback.

-    To chase for pre-employment checks for new starters, i.e. reference requests, right to work documents and DBS
-    To carry out all administration involved with the recruitment process such as preparing application packs, sending out packs to potential applicants (either via post or electronically), filing completed applications and pre-employment documentations appropriately

-    To support recruitment and selection activity by supporting the HR lead in updating interview questionnaires and tasks

-    Assist with preparation of new starter paperwork and with pre-start processes, keeping in touch with new staff and supporting integration into the teams.

Data Integrity:
-    Be the system administrator for our time recording system (Bodet): ensure suitable checks are in place to achieve data integrity and accuracy

-    Being responsible for the Bodet Clocking System including setting up and administering it effectively. This would include data entry, recording and processing of data producing reports and liaising with services to ensure all records are maintained and operating efficiently at all times. This will include supporting staff to access and add data as applicable

-    Liaise with Bodet Software Solutions to resolve system queries

-    Assist with management of all HR data, both electronic and paperwork.

-    Work from within our five units in conjunction with the Care Managers to assist with creating rotas and process amendments

Payroll:

-    Assist with ensuring pay adjustments, absence details, training attendance and all other relevant variations are recorded in a timely manner and provided to the Finance Team for monthly payroll processing

-    Complete employee processes as appropriate for new starters, leavers, changes to details and so on

-    Resolves payroll discrepancies by liaising with the Finance Team and follow up payroll queries

-    Maintains employee confidence and protects payroll operations by keeping information confidential

-    Assist the Finance Team in producing effective reports with the use of our time recording system

Staff Training:

-    Assist with the coordination of training courses and with employee enrolment, both onto internal and external courses, and monitor delegate feedback

-    Maintain training databases and working with managers to address new learning needs regarding specific employees and or different needs.

-    Manage training documentation and files (ensuring staff development folders are constantly up to date)

-    Manage our e-learning platform (Social Care TV and NMDS)

-    Ensure training records are updated. 

Required Knowledge, Skills, and Abilities