Job Description

Duties/Responsibilities

• Run and manage the site in your image as the most senior manager in store.
• Coach and delegate to your Assistant Manager to ensure a smooth running of the business in your absence where standards do not drop.
• Coach and develop your team through detailed training, empowering them to be their best and hit their personal goals.
• Hands on approach managing every aspect of the operation and communicating key plans and strategies.
• Being able to cope in a challenging and demanding workplace where customer experience and productivity is your focus.

– Think outside the box – developing ways to beat the competition and be the best in town.
– Working with the community to raise the profile of the brand, site and team.

Required Knowledge, Skills, and Abilities

Ability to cope well under pressure and in a fast paced environment. Passionate about engagement, development and customer service. 12 months experience in a fast paced, customer facing role within the QSR sector. Smart business acumen with ability to develop and implement financial strategies. Planning and prioritising ensuring the business runs smoothly whilst delivering the highest standard of service. Communication skills to inspire and deliver key messages in huddles. Passion to work from the front, setting the standard for your colleagues to follow. Flexible working requirements. Responsible for all health and safety controls on site. Responsible for all scheduling, training and recognition of success.