The position will involve being the first point of contact for the New Business Team
Receiving and dealing with all new enquiries through incoming phone calls and website requests
Booking in appointments with the appropriate surveyor and liaising with the client
Typing reports / letters / related documentation, ensuring that each conforms to the recognised in-house style
Checking reports for accuracy before they are sent out to clients
Updating progress within the in-house CRM system
Taking credit card receipts and logging appropriately
Any other ad-hoc administrative duties as required
Required Knowledge, Skills, and Abilities
* The successful applicant will have excellent communication and organisational skills. They must be competent in the use of Microsoft Office, in particular Outlook and Word. Proven experience of a similar role is required. Attention to detail and a confident telephone manner is essential Experience in the construction industry would be an advantage