Job Description

Working as part of a team, you will support the Accounts Receivable Manager in dealing with all aspects of debt collection for the University, including tuition fees, accommodation charges, and other charges to current and former students and external accounts. Main duties include liaising with students with outstanding accounts; processing invoice cancellation, miscellaneous payments and refunds; and deducting/allocating monies.

Required Knowledge, Skills, and Abilities

You will have a good standard of education, with GCSE passes at Grade 4/C or above (or equivalent qualification) including Mathematics and English, along with experience of working with a modern computerised accounting system and of good customer/user relations. In addition, the ability to deal confidently and appropriately with queries by telephone, e-mail and in person is also essential, together with good organisational and IT skills, including Microsoft Office applications.