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Digital Implementations Specialist
  • United Kingdom - North East England - York -
1 year ago
IT Technician
Full Time
Job Description
  • Lead end-to-end projects through full life cycle including client consulting, analysis, detailed design, configuration, testing, and implementation.
  • Lead/Facilitate client discovery sessions to drive outcomes and decisions around program implementation/changes.
  • Iteratively configure solution components to adhere to product/operational best practices while meeting business requirements and committed milestones
  • Participate in testing, including guiding test strategy to meet program solution scenarios.
  • Create and manage the creation of high quality project deliverables and drive endorsement from both internal and client team members.
  • Assist with the detailed project planning efforts on larger projects, and may act as a Project Manager on smaller development efforts. Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
  • Collaborate and drive activities with a variety of teams including program managers, product managers, technical architects, database developers, and operations engineers to execute against delivery plan.
    • Collaborate with product teams on validating and aligning client specific requirements around product enhancements.
    • Partner with creative and digital marketing team to ensure a contemporary, elegant customer experience that meets the client’s brand and program objectives.
    • Collaborate with operational team members and infrastructure/program management to ensure operational readiness for all project components.
  • You’ll also be able to:
    • Develop deep experience in the payments industry with a company considered to be the industry leader.
    • Help establish and extend product implementation processes across our digital engagement suite of solutions.
    • Help to build and contribute to our unique, team driven culture.

Required Knowledge, Skills, and Abilities
2-8 years of relevant experience desired and/or an equivalent combination of education and work experience. Ability to drive client teams to best practice based decisions around all aspects of project work. Project management of full life cycle implementation projects with external clients. Understanding of interface specifications (Files/APIs) and data mapping best practices. Relevant experience consulting with clients on digital, payments, or other program management, technology solution delivery, integration, or development. Technology aptitude and enthusiasm. Strong understanding of implementing a product versus a custom solution. Extensive client-facing interaction and hands-on technology delivery, especially in an agile, large-scale enterprise product or technology environment.Experience as a product manager or a solutions architect with related products or implementations. Experience with Agile and JIRA. Financial services domain knowledge a plus. Relevant experience consulting with clients on digital, payments, or other program management, technology solution delivery, integration, or development.

Reference no: 22839

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