Job Description

Our graduate schemes are all about creating our future leaders, you’ll be working as part of our core business teams where you’ll be supported every step of the way, enjoying structured training and the chance to shine through working on exciting projects. Not only will you gain wide-ranging experience of a big business and bags of industry insight our graduate roles are a great opportunity for you to kick-start your career. We’ll help you on your way to climbing the career ladder into managerial roles within both the function and wider business.

Rotations around the busy Customer Services function

You’ll be nurtured as part of the Hermes Emerging Talent Development programme with a business mentor provided to support you on your journey with us
Inclusive graduate peer networking and communal development days to allow you to connect with fellow graduates
You will be based in our Head Office in Morley, however there will be a requirement to travel nationally on occasion
Working within our Customer Services teams you’ll get to experience every part of our customer journey, working with our major clients as well as the end customer. You’ll get to rotate around our Leeds based call Centre operations, our customer experience teams who are based around the UK and work on live customer experience projects to make our service even better.

We can offer you a competitive salary, bonus, up to 26 annual leave plus bank holidays, 3% contribution into your pension, life assurance and income protection. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want shopping vouchers, insurance or healthcare we’ve got you covered.

Required Knowledge, Skills, and Abilities

A minimum 2:1 degree in any discipline. Great communication skills and the ability to lead, influence and build strong working relationships with a diverse team of people. Positive attitude, resilient, determined and a great listener and communicator. To enjoy working in a challenging, fast-paced environment. Be analytical and good with numbers with plenty of common sense. A full UK driving license as some travel may be required in this role between Hermes and client sites. The ability to solve problems and keep your finger on the pulse of what’s happening across our business.