Job Description

• Receipting, data capture, assessment and authorization of applications and claims submitted under a wide range of agricultural and environmental schemes.
• Dealing with telephone, written and face to face enquiries from both internal and external customers. This would include, but is not limited to, assisting them with registration and maintenance of their business details and submitting applications using SGRPID’s online system – Rural Payments & Services (RP&S)
• Using RP&S and other IT systems, make assessments of information submitted by businesses in relation to both themselves and their applications. This includes an element of data capture if information has been submitted on paper.
• General administrative duties, including filing, acknowledgement and onward processing of mail, compilation of inspection files and maintaining spreadsheet information.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Required Knowledge, Skills, and Abilities

Excellent interpersonal and written and verbal communication skills. Strong administration, organizational and planning skills with the ability to priorities work when presented with competing tasks and deadlines. A proven ability to be a team player who works well with others but can carry out individual tasks when required with the minimum of supervision. Experience in dealing with a diverse range of customers.