Job Description

Our Facilities Management division are looking for someone, who loves resolving customer queries, to work on their Helpdesk – we need someone who has experience dealing with customers and has an excellent telephone manner.

You will provide Administration support. Maintaining accurate client records and building relations with both clients and contractors.

Benefits:

• Bike to work scheme
• Company pension
• Life insurance
• Private medical insurance
• Store discounts
• Wellness programmes

Schedule:

• Monday to Friday
• Weekends

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Previous experience as a helpdesk operator and or experience working in FM would be desirable. This is a fast-paced role where responses must be accurate and timely. Working in a small team you will have to be able to priorities your workload and react to changing situations. You will need to proficient in all Office suites. An ability to travel to field sites as required is essential.