United Kingdom - Northeast Scotland - Aberdeen - AB11
2 years ago
Customer Service
Part Time
Job Description
Our Sales Associates are responsible for ensuring our customer loves our stores and footwear as much as we do, they:
Help deliver an incredible customer experience and showcase the company brand in all they do
Enjoy Sales by greeting and getting to know our customer as much or as little as needed and makes sure they have a great experience each and every time
Sell our incredible products, their features and benefits by recommending footwear and accessories that meet and exceed our customers' wants and needs
Enjoy the Product and treats our shoes and accessories with love, always making sure the floor is full, priced correctly, displayed to company standards, with the right signage
Work urgently to process shipment or transfers within deadlines so our customers never miss that perfect pair
Proudly serves as a brand ambassador for company, sharing their extensive product knowledge every day
Love being part of a People team and treat every co-worker with respect, encouragement and team spirit
Ensure their positive energy and enthusiasm for people is shared with every customer every day
Recover, fill, stock, clean and never stop moving to ensure our floor inventory and stores operations look top-notch
Follow policy & procedure as well as operational best practices without exception to ensure a healthy, stable and profitable store.
Always demonstrates accuracy and integrity when conducting any customer transaction.
You find standing around terribly boring, so you use your hustle to knock-out your task list ahead of time, every time. Enjoying making sure your store and sales floor is full, ready to shop and looks award-winning. You successfully work alongside your team and customers. You bring so much positive energy and fun but also never lose focus and always ensure your work is accurate and dependable. Your previous retail/customer service experience has taught you a lot, but you always want to learn more and welcome your leaders’ positive feedback and coaching.