Job Description

As part of our Billing Operations team, you will be doing the following activities in this apprenticeship:

• Ensuring that all reconciliations are completed accurately, to agreed deadlines
• Identifying, analyzing and taking ownership of issues
• Helping improve the accuracy of reconciliations and reporting
• Following through to resolution, escalating as appropriate
• Working alongside other teams within Billing and Sky Support to review and improve internal and external processes
• Understanding audit, regulatory and internal controls, making sure that these are completed in a rigorous and timely manner
• Analyzing processes within the team, identifying and escalating any trends or changes with a recommended course of action
• Compiling accurate management reporting information as required
• Prioritizing your personal workload.

Programme facts

• This apprenticeship programme is 2 years
• Location is Livingston, Scotland
• Expected start September 2021
• Business Administration Level 2 qualification
• You will roll off this programme into a permanent position with Sky.

Required Knowledge, Skills, and Abilities

You’ll need a minimum of 2 National qualifications (NQ’s) level 2 or 3, if you’re applying for a role in Scotland. In addition, as part of the apprenticeship you will be required to evidence if you already have achieved Core skills (minimum of 2 National qualifications (NQ’s) level 2 or 3, in English and Math) through school or further education then you would not be required to repeat these. If you haven’t achieved them or cannot provide evidence then you will be required to achieve them as part of the programme.Collaborative and great with people. A self-starter, resilient when it gets hectic. A problem-solver. Attention focused and thorough with detail across projects. Comfortable using Excel and PowerPoint and a range of technology systems.