Job Description

We are looking to recruit a Medical Receptionist for 20 hours per week hours are Monday & Tuesday 8.30am - 12.30pm, Wednesday, Thursday & Friday 2pm - 6pm. Loanhead Medical Practice is a busy friendly Practice.

• Maintaining and monitoring the practice appointment system
• Process personal, telephone requests for appointments
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately 
• As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently 
• Signpost patients to the correct service
• Initiating contact with and responding to, requests from patients, team members and external agencies 
• Action GP tasks
• Photocopy documentation as required
• File and store records as required
• Data entry of new and temporary registrations and relevant patient information as required 
• Input data into the patient’s healthcare records as necessary
• Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records 
• Manage all queries (including administrative queries) as necessary in an efficient manner 
• Support all clinical staff with general tasks as requested
• Provide a full reception service to the public and NHS professionals within and beyond the practice

Required Knowledge, Skills, and Abilities

The successful candidate will have a professional approach a friendly and helpful manner, work well within a team to provide high quality support in the daily running of the practice. Previous experience and knowledge of vision would be advantageous but not essential as full training will be provided.