Job Description

Our clients are currently looking for an Office Administrator / Letting Co-Ordinator to join the team on a full time ‘Maternity Cover’ role.

This demanding and important role requires a confident, self-motivated and dynamic sales and letting professional who can consistently deliver.

A full driving license is also essential due to the nature of the role. Knowledge of the local area would also be a strong advantage.

Duties & responsibilities

· Managing all aspects of Administration that is required within the office.

· Welcoming all visitors to the office.

· Dealing with all phone and email enquires in a prompt and efficient manner.

· Liaising with clients to assess their needs.

· Marketing and advertising sale and rental properties- to include; arranging property schedules, window cards, uploading photographs and descriptions and arranging the advertising board for the property.

· Dealing with all new tenant applications, including carrying out relevant vetting of new tenants.

· Preparing tenant leases and tenancy ‘check in & out’ paper work.

· Liaising with landlords in relation to prospective tenants.

· Receiving of rental deposits over the phone or in person.

· Liaising with contractors for quotes and repairs.

· Generating landlord invoices each month with any relevant stoppages.

· Management of all safety legislation for rentals.

· Monitoring and arranging regular property inspections with tenants and inspector.

· Delivering good customer service and responding to all incoming enquiries via the central mailbox and by phone.

· Conducting property viewings for rentals.

· On occasion carry out property inspections and inventories.

· Dealing with out of hours rental emergencies in an efficient manner.

· Arranging viewing appointments for sales properties.

· Handling sales offers and liaising with solicitors in a prompt and efficient manner.

· Preparing of sales invoices for accounts and monitoring completion dates.

· Handling of Petty Cash and month end transactions for the office.

You must be willing to work at the busiest times, which sometimes means evenings and weekends. The office is not closed on bank holidays.

A full driving license is also essential due to the nature of the role. Knowledge of the local area would also be a strong advantage.

Schedule:

• Monday to Friday

Experience:

• administrative: 3 years (Required)

License:

• Full UK Drivers License (Required)

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Our ideal candidate MUST demonstrate strong Letting ability and will ideally have an appropriate Letting Qualification and a confident understanding of all current regulations. You will be required to have some numerical skills and knowledge of Microsoft office. A background in an estate agency would be an advantage.