Job Description

Duties include:

• Being directly responsible for large customer and client accounts
• Maintaining full and comprehensive records of next actions within the credit control log
• Chasing clients by phone and by email and reducing debtor days
• Being pro-active and reactive in your collection techniques to ensure you maximise your cash collection
• Responsible for all credit control administration duties, including inputting all data into client portals as well as assisting with the chasing of purchase orders from customers
• Timely resolution of invoice queries
• Allocation of payments
• Process and generate reminder letters and monthly statements on a timely basis
• Identify credit risk and disputes at an early stage
• Ensure all client payment terms are adhered to
• Credit notes
• Working in partnership with the sales and operation teams to identify any accounts that fall into arrears and manage them immediately
• Perform other duties as required

If you think you would be a good fit for this role then please apply now for your application to be considered. This is a great role for a team player who is customer focused and likes to be challenged within your working day to day

Required Knowledge, Skills, and Abilities

Ideally educated to degree level and hold an ICM qualification or equivalent proven track record A minimum of 4 years within a solely Credit Control position A high calibre individual who has excellent communication skills in person, on the phone and on email Have excellent customer relationship management skills Be able to build strong relationships with people at all levels Be responsive to customer requests and maintain high levels of professionalism at all times Have strong IT skills and have experience of using a CRM system and MS Office Have a high level of understanding around credit risk, financial exposure and setting credit limits Be a self-starter and motivated to achieve cash targets Be adaptable to a fast-paced environment and be an excellent problem solver Detailed orientated and highly organised Flexible and dynamic in their approach