Job Description

The candidate will be joining a team that operates at the highest level of professionalism and insurance knowledge within their sectors, which will provide a solid platform for career development and learning within the specialty environment.

What can you expect:

• Exposure to complex annual and project specific insurance placements within the UK construction sector
• To become an important part of a close knit team of dedicated construction insurance specialists who provide an outstanding service to the construction industry
• Industry focused insurance and technical training from the markets leading construction insurance professionals
• You will work in a busy environment with an experienced and supportive team. This includes all account handling work as well as all broking, claims and placing instructions.
• You will work closely with some of our major clients, developing an in-depth knowledge of their business and managing their insurance needs as well as developing good client relationships
• You will build on your existing insurance and industry knowledge and manage relationships with our broking and claims teams along with other support colleagues
• You will participate in our ongoing team training programme as a recipient and contributor as may be appropriate

What you will be rewarded with:

Our employees enjoy excellent benefits such as:

• A competitive salary plus an excellent benefits package including pension, life assurance, private healthcare, discretionary bonus and 26 days holiday
• A wealth of career opportunities in an well-established company

We will rely on you to:

• Analyze the options available for handling complex claims and makes appropriate and effective claims handling decisions with reference to the law, regulations and other relevant factors
• Support proposal and tendering process for new business including attendance at new business presentations where appropriate
• Understand the risks faced by clients and make recommendations to ensure that coverage and claims handling provisions fit the clients requirements
• Advise the client on coverage issues and appropriate claims resolution strategy and tactics
• Provide good understanding of the Claims Service Model as applicable to the servicing of construction project placements
• Identify, investigate and resolves any issues which adversely affect the Client claims service and actively seeks to enhance the claims account management for that client
• Demonstrate an understanding of the importance of contract certainty and how it impacts the claims process
• Assess the deficiencies in the claims data collected and identifies how to ensure an efficient handling process when the information cannot be obtained
• Demonstrate an understanding of the different stages during the life of any claim
• Review and determine the process for notifying and investigating claims for own area of business in line with own organisation’s strategy
• Interpret policy wordings and conditions to determine the validity of complex claims

Required Knowledge, Skills, and Abilities

Experience of working within London market claims handling. Ability to be both market and client facing. Experience of face to face broking with insurers (London Market) – Lloyds Test Pass desirable. Attention to detail and the ability to work under pressure to strict deadlines. Excellent communication skills and confidence to develop strong relationships with senior level client contact points. Knowledge of Annual insurance programmes. Technical competence in various classes of Construction such as CAR, EAR, CPE and TPL CII part/fully qualified (or equivalent) preferred. Skilled at handling annual accounts as well as complex multi-year Project specific placements A good team working ethos. 3+ years’ experience in similar role.