Job Description

Our client is currently looking for a Construction Claims Executive to work in their London office.

Responsibilities:

– Provide day to day servicing of a clients claims programme and serve as an advocate for their claims needs, ensuring delivery of exceptional client service through regular and close interaction
– Ensure the timely processing of new claims
– Ensure clients have a claims procedure programme and annual timetable of meetings/visits aligned to their needs
– Provide management information as requested
– Seek to identify methods of enhancing services and adding greater value to clients
– Act as a point of referral for Insurance Claims Administrators and present solutions for discussion with Senior Claims Executive
– Build and nurture close, long-lasting relationships by developing a constantly expanding network of client, insurer, lawyer and loss adjuster contacts
– Support and provide advice for major and complex losses
– Work in partnership with the client service teams to identify proactive risk management initiatives
– Contribute to RFP responses where required

Required Knowledge, Skills, and Abilities

– To be considered for the role you will have ideally had previous experience in a Construction Claims broker role although applicants from an Insurer or Loss Adjuster background will be considered – It is essential that candidates have strong technical experience of Construction Claims (CAR, TPL, DSU, EL) – London market claims experience (ECF etc) is preferred – You will possess excellent communications skills and the ability to attend external client meetings when required – We are looking for someone that has the energy and appetite to learn – This is predominantly an office-based role (though partial home workers can be considered) with training and study support offered