Job Description

The role will be part of the global Client Operations team supporting all aspects of Client Onboarding to include the fulfilment of Anti Money Laundering (AML), and Account Opening requirements. The primary function of the Client Onboarding Audit Support Associate will be to provide SME level support to the oversight of internal and external exam management from a client operations perspective, including the execution and co-ordination of exam readiness, stakeholder and audit team interaction, management and execution of request for information (RFIs) including independent sampling and testing to assess internal adherence to operational policies and procedures for the EMEA Client Onboarding team.

You will provide support for the ongoing risk assessment, control identification, management and development of the testing strategy and execution. You will partner with Client Onboarding and Quality Officers to understand and develop subject matter expertise knowledge of system and processes used in order to perform proper testing. Officers will be expected to stay current with all regulatory changes and requirements around client, Suitability, Documentation, and product or account opening procedural changes.

Responsibilities include:

• Provide tracking capability to oversee internal and external exam management including the execution and co-ordination of exam readiness
• Support the deliver of internal or external audit milestones
• Deliver Management Information and KRIs/KPIs as may be required
• Establish close working relationships with Client Onboarding Managers, Audit, Financial Crime Compliance and other Control groups
• Ability to face off to Senior Management and Senior Committees/Forums
• Define and execute sample testing to assess adherence to policy and procedures
• Provide support to any assigned independent assessments to help ensure consistency and quality throughout the department
• Ability to work simultaneously across multiple projects and targeted testing reviews with a high degree of quality and accuracy
• Review data to identify key issues and trends and/or control gaps and drive and champion solutions
• Synthesize complex and/or diverse Client Onboarding information to "tell a story" in a digestible manner that effectively helps prioritize issues and aids in executive understanding
• Act as a subject matter expert and provide strategic guidance
• Promote a positive, inclusive and diverse work environment

Required Knowledge, Skills, and Abilities

• A strong sense of ownership, responsibility and sense of urgency
• Very strong analytical and organizational skills and detail oriented
• Comfortable with change, ambiguity, debate, conflict and informed risk taking
• Exercises independent judgment and decision making
• Multi-tasker who can manage multiple streams of work concurrently with competing deadlines
• Must have a proven ability to collaborate and build strong partnerships with staff across business, technology and operations as well as across regions and LOBs