Job Description

Credit Controller

As one of the Credit Controllers, you will report directly to the Credit Manager and be responsible for the entire end to end Accounts Receivable process. You will manage your own set of customer accounts, build relationships and lead from the front in your role ensuring all processes are followed.

Duties & Responsibilities will include:

* Management of your own ledger of UK and International customers
* Liaising with different departments on site and overseas
* Negotiating terms of business and arranging payment plans with customers
* Pro-actively chase overdue invoices by telephone and email
* Work proactively with teams across the business to apply dunning consequences
* Monitor customer credit limits to mitigate risk
* Credit check and set credit limits for new customers
* Resolve customer queries and collaborate with operational teams
* Reconcile customer accounts
* Post and allocate customer payments
* Produce customer reports for management
* Report on aged debtors and pro-actively seek to reduce aged debt

Skills and Experience:

* Experienced in managing high volume and value customer accounts
* Self managing and ability to work in a target and results driven environment
* Ability to create excellent working relationships and go the extra mile for customers
* Proven experience to communicate effectively with difficult accounts
* Excellent written and oral communication skills
* Ability to work independently, manage own work loads, prioritise takes and meet key deadlines
* Excellent use of Microsoft Excel (pivot tables and vlookups)

The Company:

* 25 days holiday + bank holidays
* Company pension scheme
* Internal and external training and support
* Opportunities to move into project teams
* Team building activities

Required Knowledge, Skills, and Abilities