Job Description

Working days: Monday to Friday 9-5pm

Annual Leave: 20 days per year (increasing after 3 years to 1 extra day per year up to a maximum of 25 days)

Job role

• Credit control – debts ranging from £50 to £100,000 covering both commercial and residential clients.

• Mainly calling clients and trying to build relationships, encouraging prompt payments and direct debit adoption.

• Will be responsible for collections on their own section of their ledger, however will be working alongside 3 other credit controllers.

• Taking calls and managing customer queries via calls and emails

• Contract amendments

• Taking credit card payments over the phone

• Sending monthly customer statements

• Obtaining purchase orders from customers and issuing updated invoices

• Running regular reports via Sage to enable collections (debtors reports and payments on account which need remittances and allocating)

• Allocating payments

• Raising ad-hoc invoices and credit notes

Essential Person Skills Required

• Knowledge of Sage or another accounting package is essential
• Positive and confident person
• Eager to learn
• Able to manage under pressure
• Adaptable
• Able to problem solve and use initiative
• Able to manage own workload

Required Knowledge, Skills, and Abilities