Timely and effective collection of all debts and customers payments
Negotiating re-payment plans
Maintaining contact with customers to ensure invoices are clear for payment
Liaising with leasing companies regarding customers in arrears
Resolving queries both internally and externally around outstanding invoices and credit agreements
Posting and allocating daily receipts to accounting system SAGE50
Providing accounts information to internal departments
Providing financial administration support to the wider team as and when required
Provide general risk reviews and ad-hoc project work with the Group Financial Controller.
Knowledge and Skills:
Previous experience as a UK Credit Controller
Experience using SAGE 50 or higher
Strong excel skills
Well-structured and organised able to prioritise work and deliver upon commitments and requirements of the business
Strong communication skills, able to work with a variety of different people at different levels both internally and externally
Experience with money claim online applications
Credit Controller Requirements:
Strategic Thinking – Considers the longer-term impact of day to day decisions. Considers the requirements and goals of the business when prioritising day to day work and projects.
Accountability – Takes ownership of issues to get resolutions that benefit the business.
Problem Solving and Analysis – Works on problems of diverse scope where analysis of data is required. Demonstrates good judgement in selecting methods and techniques in obtaining solutions.
Teamwork and Collaboration – High sense of ownership and urgency with experience in working in and co-ordinating a team to get the job done and deliver upon the objectives and goals of the business.
Customer Focus – Makes and meets internal customer commitments understanding that their requirements are what drive those of the business and keep the doors open.