Job Description

What you will be doing

· Meet ageing, cash and debtor day targets set.

· Making regular contact with clients to ensure all debts are managed as necessary, undertaking account reconciliations as required

· Close interaction with the Payroll and sales teams so that credit issues are resolved smoothly.

· Resolution of disputed invoices and general queries.

· Identify changes in payment patterns and suggest action to avoid non-payment.

· Promptly identify barriers to payment and subsequent query resolution.

· Provide ad-hoc reporting when requested by management.

Required Knowledge, Skills, and Abilities

· Significant experience in a credit control or similar position required. · Excellent communication and interpersonal skills. Possessing tact and diplomacy in order to ensure collections from clients without losing them as a client. · Proven experience of implementing processes and procedures for successful debt collection. · The ability to work independently. To be target driven and self-motivated, whilst effectively managing multiple stakeholders. · Excellent organisational skills and attention to detail. · Confidence to interact in a professional manner with colleagues at all levels of seniority.