Job Description

The duties and responsibilities of the Credit Controller will include:

* Maintaining your own set of accounts and chasing debt by phone and email
* Contacting customers regarding their failed or cancelled Direct Debit payments
* Manage a high-level workload and pick up any ad-hoc projects to support the department
* To manage issues in a timely manner without escalating to team leader
* Assist to resolve customer related issues and complaints, including all customer communications
* Assisting to develop and disseminating appropriate debt information, ensuring outstanding customer queries are thoroughly investigated and escalated through the Credit Control function

Required Knowledge, Skills, and Abilities

* Extensive B2B Credit Control experience * Experience working in fast paced, sales driven environments * Previous exposure working in a finance environment, numerate, with the ability to understand, interpret and communicate complex accounts and financial reports * Excellent excel skills * Previous exposure working within collections * Ability to maintain a high level of accuracy whilst meeting deadlines