Job Description

[ The role ]

- Liaising with clients and internal operations managers on a daily basis top assist in cash collection
- Adhering to the credit collection time table at all times and prioritising workload to ensure that all customers have been contacted by telephone, letter or email to recover
- Reducing late payments and bad debt
- Assisting the Credit Manager with the preparation of sales cash receipts forecasts via promise board (daily)
- Alerting Credit Manager where risks of bad debts may occur or account queries are prevalent
- Generate relevant paperwork for debts going legal, ensuring credit control procedures have been followed through in all cases.
- Obtaining remittances to assist in the correct cash allocation
- Opening new customer accounts on the system
- Working closely with & supporting each other within the credit control team
- The raising of sales invoices via csv file upload as and when required
- To maintain a ledger, to ensure housekeeping is kept up to date
- To maintain records on all accounts, of all stages of cash collection

Required Knowledge, Skills, and Abilities

- Professional telephone and email technique for the recovery of outstanding debts & resolution of invoice queries - Confident at liaising with internal operations managers regarding invoicing queries - Experienced in raising sales invoices and posting entries to financial ledgers - Methodical and analytical approach to the reconciliation of accounts - Good working knowledge of Excel (to include ability to sum and adjust formulae) - Experience working in a high volume environment - Excellent attention to detail - Focused on delivering objectives and deadline driven - Ability to organise and manage workload - Professional attitude with both Clients & colleagues - Enthusiasm and motivated to succeed - An approachable and helpful personality