Communicating with colleagues on a daily basis to ensure they have the latest information on COVID-19 and ensure the latest guidance and posters are on display on staff notice boards
Maintain regular contact with families, residents and staff who are either COVID-19 positive or self-isolating for other reasons
Update resident and colleague information on relevant database where required
Assist with COVID19 testing of all residents, staff or visitors as required and support them through testing processes
Complete COVID-19 screening and infection control briefings with families on arrival in the care home and oversee compliance for all visitors Ensure 100% compliance with all mandatory training requirements including but not limited to the COVID-19 learning modules
In consultation with the Home Manager, conduct regular checks on Personal Protective Equipment (PPE) and cleaning inventory and place orders as deemed necessary
Lead by example and support other staff to optimize the customer experience
Required Knowledge, Skills, and Abilities
Experience working in a Care role within the care home sector (2 years plus) including during the COVID-19 pandemic and. Excellent knowledge of Health & Safety and Infection Prevention and Control protocols (highly desirable). Previous supervisory experience (desirable). Strong people skills with strong written and verbal communication. Working knowledge of office software and phone systems. Ability to meet deadlines and support teams through a period of change.