Job Description

• Communicating with colleagues on a daily basis to ensure they have the latest information on COVID-19 and ensure the latest guidance and posters are on display on staff notice boards
• Maintain regular contact with families, residents and staff who are either COVID-19 positive or self-isolating for other reasons
• Update resident and colleague information on relevant database where required
• Assist with COVID19 testing of all residents, staff or visitors as required and support them through testing processes
• Complete COVID-19 screening and infection control briefings with families on arrival in the care home and oversee compliance for all visitors Ensure 100% compliance with all mandatory training requirements including but not limited to the COVID-19 learning modules
• In consultation with the Home Manager, conduct regular checks on Personal Protective Equipment (PPE) and cleaning inventory and place orders as deemed necessary
• Lead by example and support other staff to optimize the customer experience

Required Knowledge, Skills, and Abilities

Experience working in a Care role within the care home sector (2 years plus) including during the COVID-19 pandemic and. Excellent knowledge of Health & Safety and Infection Prevention and Control protocols (highly desirable). Previous supervisory experience (desirable). Strong people skills with strong written and verbal communication. Working knowledge of office software and phone systems. Ability to meet deadlines and support teams through a period of change.